Misty Cozac
Learning Manager @BC Public Service
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WORK HISTORY
Learning Manager @BC Public Service
Victoria, BC, CA
Incorporate sensitive personnel information, quality assurance results, and performance management data to inform the evaluation and content of learning products.• Consult and provide confidential advice to supervisors on employee performance in training programs and events, making recommendations for remedial training and performance management.• Review results from in-depth evaluation of learning programs and makes recommendations to ministry executive on skills gaps and potential performance issues. Identify potential risks and liabilities and propose mitigation strategies.• Provide confidential expert advice on best practices in learning design, development, and delivery of frontline training to a primarily unionized staffing complement to senior management and executive. • Provide strategic advice and develops recommendations on training to ministry leadership in response to reports from external bodies.• Research and analyze workforce issues and trends in the ministry to meet the business needs of clients, to identify and recommend learning strategies for the ministry. • Lead the implementation of corporate-wide training programs that consider broader corporate people management practices and the ministry’s organizational needs. • Develop evaluation tools and conducts ongoing evaluation of training initiatives to ensure results meet expectations and provide a good return on investment.• Work closely with senior management, to develop ministry training plans that align with medium/long-term client business needs.• Develop and implement training, communication strategies and other mechanisms to ensure ministry management and staff are apprised of priorities and initiatives in the ministry.• Coordinate the development of annual training plans in assigned areas to meet ministry training needs.• Manage and report on special projects on behalf of the Ministry Leadership Team and/or other senior Ministry Management.
EDUCATION
University of Toronto
Master of Arts (M.A.), Dramatic Arts
University of Toronto
TESL Certificate, Teaching English as a Second Language
The University of Lethbridge
Bachelor of Fine Arts (B.F.A.), Dramatic Arts
SKILLS
ABOUT MISTY COZAC
Experienced Program Manager with a demonstrated history of working in adult education- Skilled in curriculum design, instructor skills training, participant development, and project management- Strong education professional with a Master\'s from University of Toronto
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