Misty Wright

About Misty Wright

I am a Software Asset Management IT Product Specialist at Labcorp with over five years of experience in managing the end user computing software lifecycle, governance, and audit processes for the organization. I hold a Certified Software Asset Management (CSAM) and an ITILv3 Foundation certification, which demonstrate my knowledge and skills in software asset management and IT service management best practices and standards.My core competencies include using ITAM tools and systems, such as PowerBI, SAP, Flexera and ServiceNow, to ensure the accuracy and completeness of software and hardware inventory data, developing and executing reports and dashboards to monitor and communicate software license metrics and key performance indicators, optimizing software usage, reclamation, and version control, and supporting the implementation of audit readiness processes. I am passionate about contributing to the efficiency, compliance, and security of Labcorp\'s IT assets and services, and aligning them with the organization\'s goals and strategies.

Experience

1. Software Asset Management IT Product Specalist

   Labcorp

   Dec 2020 — Present · Durham, NC, US

   Executes the IT Asset Lifecycle for End User Computing Software as it relates to software usage, reclamation and version control* Works with other end user computing, IT and business leadership to define governance and software standards for the organization* Ensures the accuracy and completeness of both software and hardware asset inventory data used for the SAM program* Supports the implementation of audit readiness processes* Acts as a conduit between ITAM tools, processes and technology with other departments to provide proactive allocation and accurate updates to the asset repository* Responsible for developing, updating, and executing reports/dashboards such as SW License Metrics (KPIs) and trend analysis - Develops and maintains proper implementation of ITAM policies, processes, and procedures for effective software lifecycle management* Provide software licensing and compliance education to various IT and business groups.

Skills

• Visio
• Troubleshooting
• Program Management
• Ms Project
• Voip
• Integration
• Data Center
• Windows
• Tcp/Ip
• Sharepoint
• Testing
• Operating Systems
• Software Documentation
• Itil
• Project Management
• Ip
• IT Service Management
• Change Management
• Software Installation
• System Administration
• Disaster Recovery
• Cross-Functional Team Leadership
• Process Improvement
• Wireless
• Pmp
• Management
• Telecommunications