Misty Bligen

Delivery Manager @Hub Group

North Little Rock, AR, US

Transportation & Execution• Manage delivery of all goods via transport • Negotiate and oversee trucking contracts• Coordinate truck schedules and port operations• Manage deliveries, resolving issues and aligning with production/customer needsVendor Management• Own relationships with logistics Independent Service Providers (ISP’s)• Negotiate rates, terms, and service expectations• Monitor performance and drive continuous improvementOperational Planning & Alignment• Align logistics with dispatch and Delivery Teams.• Optimize parts inventory/staging to support delivery • Communicate proactively on delivery status, risks, and exceptionsFinancial & Performance Management• Track and manage delivery billables across all modes• Validate invoices against contracts• Report key metrics • Identify cost-saving and efficiency opportunitiesCompliance & Risk Management• Ensure regulatory and policy compliance.• Lead incident response and issue resolution.• Maintain records for all transportation activities.Operations & Oversight• Ensure completion of audits and Hub University training.• Verify opening supervisor tasks and support incremental billing.• Communicate daily metrics and ensure delivery team readiness.• Spot-check route monitoring and manage admin processes.Team Management• Recruit, train, and develop delivery teams.• Manage ISP performance and location KPIs.• Oversee office staff functions, including supplies, equipment, procedures, and cross-training.Issue & Process Management• Monitor emails, respond to escalations, and manage parts processes.

Bauder College

Associate Degree, Fashion Design

Kaplan University

Bachelor of Applied Science (B.A.Sc.), Fashion Product Development/Merchandising 2012

Arkansas State University

Bachelor's degree, Political Science