Misti T.
Sr. Business Analyst | Director of Business Operations | VP of Operations & Process Development | Information Technology Business Analyst | Sr IT Implementation Project Manager
- Role
- Executive Business Analyst & Process Developer Business Optimization Manager at Entersource
- Location
- Murfreesboro, TN, US
- LinkedIn followers
- 500 followers
About Misti T.
With more than 19 years of experience in business process optimization, project…
Experience
Executive Business Analyst & Process Developer Business Optimization Manager
Mar 2024 — Present · US
Lead the strategic development and implementation of business operations and system design, while fostering an overarching business process-oriented culture within the organization.• Spearhead initiatives aimed at enhancing company operating efficiency by collaborating closely with senior leadership to refine process design while meticulously documenting processes, facilitating development, streamlining automation, and ensuring smooth deployment to drive operational excellence.• Proactively identify areas for enhancement through meticulous analysis, proposing solutions via process redesign, innovative new designs, or the improvement of the WARP ERP technology, and capturing those enhancements in Jira via stories or bugs while acting as a Product Owner. This includes over 400+ Jira tickets to include: 135 enhancement features released for system improvements and resolved 260 issues/defects, reducing the average resolution time from three weeks to under 48 hours.• Champion a culture of continuous improvement by generating Standard Operating Procedure (SOP) guides and facilitating consistent and robust training programs that include nation-wide travel onsite and creating step-by-step documentation, power-point presentations and video tutorials while fostering transparent communication channels to ensure widespread understanding and compliance among employees and customers.• Leverage Microsoft Power BI to create dynamic reports, analyze data, and optimize process flows for enhanced efficiency and continuous improvement.
Education
Capella University
Bachelor of Science - BS
2023 — 2026
Sheppard AFB Technical School
Certification
1998 — 1999
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