Michael Cook
Data Center and z/OS Principal Engineer at Ahold Delhaize USA
- Role
- Data Center and Z Os Principal Engineer at Ahold Delhaize USA
- Location
- North Charleston, SC, US
- LinkedIn followers
- 500 followers
About Michael Cook
IT manager with global experience in ITIL-based service delivery in fortune 50 companies.…
Experience
Data Center and Z Os Principal Engineer
Aug 2015 — Present · Greenville, SC, US
Infrastructure liaison between Retail Business Services and outsourced providers for Mainframe and 2 Data Centers. Responsible for daily operational review (problems, incidents, changes), service level agreements, audits, invoice accuracy, third party vendor negotiations and long term planning roadmaps.
Education
Penn State University
Bachelor of Arts (BA)
Skills
- Management
- Project Management
- Team Leadership
- Asset Managment
- Change Management
- Disaster Recovery
- Data Center
- Financial Analysis
- Ibm Mainframe
- Automation
- Ibm Utilities
- IT Outsourcing
- Offshore Resource Management
- Invoicing
- Internal Audit
- Emc Storage
- Microsoft Office
- Problem Management
- Itil Process
- Budget Monitoring
- Contract Negotiation
- Vendor Management
- Rfp Generation
- Incident Management
- Process Improvement
- Asset Management
- Cross-Functional Team Leadership
- Service Delivery
- Outsourcing
- Itil
- Sdlc
- Business Analysis
- IT Management
- Integration
- IT Operations
- Unix
- Mainframe
- Networking
- IT Service Management
- Infrastructure
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