Missy Fahs

About Missy Fahs

Strategic Director responsible for driving growth, adoption, and long-term value across complex global enterprise accounts. My mission is to empower our clients to fully realize the potential of their Salesforce investments, driving transformative business outcomes and fostering long-term partnerships.Scope and impact:• Defined and executed multi-year strategic account plans, accelerating revenue growth and enterprise-wide product adoption• Consistently outperformed targets with sustained 100%+ quota attainment across multiple years• Built and led high-performing cross-functional teams across sales, professional services, product, marketing, strategy, legal, and executive leadership to deliver measurable customer outcomesSpecialties: Driving the strategic vision and execution of customer success initiatives, ensuring alignment with client business objectives and Salesforce best practices; Collaborating with clients to identify and achieve their desired outcomes, leveraging Salesforce solutions to optimize business processes and drive measurable results; Developing and maintaining strong relationships with key stakeholders, acting as a trusted advisor to guide them through their Salesforce journey; Partnering with internal teams, including Sales, Product, and Professional Services, to deliver cohesive and comprehensive solutions tailored to client needs; Staying abreast of industry trends and Salesforce innovations, continuously refining our approach to deliver cutting-edge solutions and drive customer success; Monitoring and reporting on key performance indicators, ensuring transparency and accountability in achieving customer success goals.Key achievements:• Selected for AMER Top Talent and Salesforce Management Accelerate Program• Account ownership with >$50M average order value across multiple strategic accounts• Recognized with Peak Performance Club and Achievers Club awards

Experience

1. Director, Strategic Success Plans - Large Enterprise

   Salesforce

   Mar 2025 — Present · Atlanta, GA, US

   FY26 - 101% to Plan

Education

• Hartwick College

  B.A., Business Administration

Skills

• Lead Generation
• Microsoft Office
• Sales
• Solution Selling
• Salesforce.com
• Training
• New Business Development
• Negotiation
• Budgets
• Sales Process
• Strategic Partnerships
• Crm
• Sales Operations
• Customer Retention
• Enterprise Software
• Customer Service
• Sales Management
• Sales Presentations
• Direct Sales
• Market Planning
• Account Management
• Competitive Analysis
• Coaching
• Business-to-Business (B2b)
• Business Development
• Leadership
• Strategic Planning
• Customer Relationship Management (Crm)
• Management
• Team Building
• Cold Calling
• Trade Shows
• Marketing
• B2b