Juanita Perez
Information Technology Consultant
- Role
- IT Consultant at Kaiser Permanente
- Location
- Bakersfield, CA, US
- LinkedIn followers
- 500 followers
About Juanita Perez
Initiative-taking individual driven to find the gaps and innovate ways to serve…
Experience
IT Consultant
Sep 2016 — Present · Bakersfield, CA, US
Known for being a strong leader, capable of improving processes, increasing productivity and rapidly resolving critical business and technical problems; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate Hands-on practice, managing small to medium budgets, asset management and IT infrastructure projects. Collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information• Responsible for managing and providing expertise and technical advice, assisting with, or setting the technical direction for varying technical solutions, and serving as a technical expert for project teams.• Completes work assignments by following procedures and policies and using data and resources; collaborating with others to address business problems; adhering to established priorities, deadlines, and expectations; communicating progress and information; occasionally identifying and recommending ways to address improvement opportunities; and escalating issues or risks as appropriate.• Lead in supporting identification of specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions.• Lead in supporting the writing and reviewing of technical specifications and documentation.• Strong understanding of the technical aspects of LAN Administration and Interpersonal skills along with superior communication skills.• Provide systems incident support and troubleshooting for basic to moderately complex issues.• Excel at introducing organizational change and leveraging existing technology and knowledge base with internal resources to facilitate company\'s excellence and competitive advantage• Support of network/telephony hardware, software, Aruba and VoIP systems
Education
Kaiser Permanente Leadership University
Leadership
2018 — 2018
California State University-Bakersfield
Management information systems, Business Administration with Management Information Systems
1995 — 1999
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