Shanika Marlow

About Shanika Marlow

Many organizations invest in technology solutions before they understand the maturity of the systems supporting them.Processes live in people’s heads, documentation becomes inconsistent, and visibility into operations fades as organizations scale. When disruption occurs, the real problem is rarely the technology. It is the absence of structured systems that allow organizations to adapt and continue operating.In my professional role, I work in disaster recovery and operational risk management within the public sector. I am particularly interested in how governance, policy, and operational structure influence an organization’s ability to respond to disruption and recover effectively.Outside of my public sector work, I contribute to two independent initiatives.Structured Skills focuses on operational maturity and helping highly regulated organizations understand the systems required to support automation and emerging technologies.Mini & Me Garden is a family centered initiative that teaches communities how to grow food, build practical life skills, and reconnect with nature through gardening.

Experience

1. Disaster Recovery Specialist

   Washington Technology Solutions Watech

   Oct 2022 — Present · Olympia, WA, US

   Support enterprise disaster recovery and operational resilience initiatives for Washington State technology infrastructure, ensuring critical systems remain recoverable during disruption and emergency events.• Lead development and maintenance of disaster recovery frameworks, policies, and recovery planning standards supporting statewide technology services.• Partner with service owners to design and test recovery plans for critical systems, strengthening operational readiness and continuity capabilities.• Monitor disaster recovery compliance and maturity across agencies, identifying gaps and recommending improvements aligned with enterprise governance standards.• Provide technical guidance on recovery strategies, data protection considerations, and emerging resilience practices.• Represent enterprise disaster recovery initiatives in coordination with risk management teams, procurement, and federal emergency management partners.

Education

• Colorado Technical University

  Associate's degree, Information Technology

  2015 — 2017

• UC Davis Continuing and Professional Education

  Certification, Full Stack Development

  2018 — 2019

Skills

• Store Management
• Microsoft Word
• Event Planning
• Profit
• Leadership
• Public Speaking
• Team Building
• Management
• Process Scheduler
• Microsoft Excel
• Powerpoint
• Data Entry
• Merchandising
• Training
• Customer Satisfaction
• Sponsorship Relations
• Social Media
• Cultural Awareness
• Inventory Management
• Inventory Control
• Nonprofit Management
• Retail Sales
• Leader
• Strategic Planning
• Project Planning
• Store Operations
• Customer Service
• Networking
• Microsoft Office
• Sales
• Loss Prevention
• Time Management
• Cashiering
• Community Outreach