Rebecca Rodriguez
Leader - Team Player - Problem Solver - Motivated - Driven
- Role
- Quality Assurance Administrator at Wells Fargo
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Rebecca Rodriguez
Excellent written, oral and interpersonal communication skills, with a strong commitment to outstanding customer service• Ability to understand and follow specific instructions and procedures• Able to multi-task and handle multiple projects simultaneously in self-managed or team-oriented roles• Willingness to take on ownership and accountability for projects• Strong focus on teamwork, excellent rapport to manage relationships across multiple departments• Demonstrate ability to meet deadlines, set priorities, and follow up • Outstanding organizational skills, detail oriented, with a drive for excellence and a can do attitude
Experience
Quality Assurance Administrator
Jan 2025 — Present · Phoenix, AZ, US
Monitor and evaluate the quality of inbound or outbound customer calls- Document quality issues ad performance measures for management review- Oversee a group of service monitors- Provide information and assist in the feedback and formal education process of other staff- Work closely with both internal and external customers to meet their service needs- Act as subject matter expertise
Education
University of Phoenix
Bachelors, Business Managment
2008 — 2011
University of Phoenix
Master's degree, Business Administration and Management, General
2011 — 2013
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.