Poonam Mishra

About Poonam Mishra

As a dynamic professional with more than 20 years of benchmarking excellence in the IT…

Experience

1. Senior Engagement Manager

   Databricks

   Mar 2023 — Present · IN

   As Senior Engagement Manager at Databricks, I am dedicated to revolutionizing client engagement within the banking and e-commerce sectors. Since joining, I have led our team to remarkable success, achieving a 4X growth in bookings. By fostering a collaborative environment, we’ve consistently exceeded our targets, reaching 120% of booking goals and achieving 150% revenue growth in Q2 2024.I take pride in crafting high-impact service proposals that not only attract but also retain pivotal clients, reinforcing our position in the market. Moreover, I am deeply committed to steering customer success journeys, cultivating long-term relationships that enhance overall client satisfaction. My leadership extends to orchestrating diverse teams to deliver integrated services that fully align with our clients\' evolving challenges.

Education

• ONGC Women's Polytechnic - Up Board of Tech Edu

  PGDCA

  1900 — 1999

• Hemwati Nandan Bahuguna Garhwal University

  BSc

  1996 — 1998

• Indira Gandhi National Open University

  MCA

  2001 — 2004

• International Institute of Information Technology Hyderabad (IIITH)

  Foundation degree

  2017 — 2018

Skills

• Db2
• Pl/Sql
• R
• Cognos
• Business Objects
• Software Project Management
• Informatica
• Unix Shell Scripting
• Software Development Life Cycle (Sdlc)
• Data Warehousing
• Microsoft Sql Server
• Python
• Etl
• Sdlc
• Solution Architecture
• Data Warehouse Architecture
• Ssrs
• Oracle Warehouse Builder
• Agile & Waterfall Methodologies
• Business Analysis
• Management
• Oracle
• Requirements Analysis
• Teradata
• Business Intelligence
• Master Data Management
• Dimensional Modeling
• Requirements Gathering
• Shell Scripting
• People Management
• Extract, Transform, Load (Etl)
• Project Management
• Data Modeling
• Obiee
• IT Strategy
• Datastage