Romit Mishra

Virtual Assistant @Global FPO

Noida, IN

Served as the primary point of contact for bookkeeping and tax clients, handling inquiries and updates- Managed communication for a CPA handling 800+ tax returns annually, ensuring seamless client interactions- Collected, organized, and managed financial records, engagement letters, and tax documents- Utilized Tax Dome to streamline document management, reducing delays by 30%- Monitored and followed up on invoices to ensure timely payment collection and steady cash flow- Assisted in assigning hundreds of tax returns to the appropriate preparers, optimizing workload distribution- Improved client response time by implementing a structured follow-up system- Reduced document submission delays by 40% through proactive client coordination- Helped process a high volume of tax returns while maintaining strict deadlines- Worked on client website development using Wix, WordPress, and the MERN stack- Helped the internal GFPO team with management-related tasks- Assisted the marketing team by collecting data, analyzing it, and providing leads.

Indira Gandhi National Open University

Bachelor of Arts - BA, Art/Art Studies, General

DIAMOND PUBLIC SCHOOL

12th, High School/Secondary Diplomas and Certificates