Basant Mishra
!!
- Role
- Senior Executive at TP
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Basant Mishra
Our time at KR3 Information Systems, Inc. was marked by strengthening the talent acquisition process, a testament to our competence in client requirements and conducting effective phone screens. With a previous role at Aditi Consulting, we refined the art of aligning candidates with organizational needs, ensuring a seamless fit between company cultures and individual aspirations, contributing to the overarching success of the team.
Experience
Senior Executive
Oct 2024 — Present
Responsible for retaining existing clients by addressing concerns, resolving issues, and ensuring high satisfaction levels.• Handled escalations and provided timely solutions to reduce client churn.• Built strong rapport with clients to understand pain points and provide customized retention strategies.• Analyzed client behavior and risk indicators to implement proactive retention measures.• Collaborated with internal teams to enhance client experience.• Conducted follow-up calls to maintain long-term client relationships and improve loyalty metrics.
Education
Maharishi Arvind Institute of Science & Managment
Bachelor of Business Administration
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