Mishja Williams
- Role
- Product Owner Service Delivery Leader at LPL Financial
- Location
- Hampton Roads, VA, US
- LinkedIn followers
- 500 followers
About Mishja Williams
My years of experience is built on an educational foundation with a Bachelors of Science…
Experience
Product Owner Service Delivery Leader
Sep 2021 — Present
I serve as a scrum master who is responsible for supporting 2 Kanban teams in their scrum adoption and maturity. I coordinate dependencies and communicate business needs with business partners. The team and I utilize Jira and Confluence to track work items, I collaborate and drive continuous integration and delivery. I coordinate business needs and gather requirements for the team to enhance the integration of applications and initiatives in Sailpoint. I work with a ServiceNow team to automate catalog application requests so manual efforts will no longer be necessary. I communicate with multiple business partners to ensure bottlenecks are removed and timelines are met. I support the successful delivery of priorities by coordinating cross-team efforts and deliveries through collaboration, coordination, and support of the activities. I drive continuous improvement through focused qualitative and quantitative retrospection. I have experience working on financial products and enhancements.
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