Misha Rani
Amazonian || LSSGB & LSSBB Certified
- Role
- Quality Specialist at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Misha Rani
As a result-oriented operations specialist with over three years of experience at Amazon, I excel in optimizing AI-driven quality management and elevating operational efficiency. My robust background in operations equips me to harness data-driven strategies for exceptional outcomes. Equipped with certification in Lean Six Sigma,I am dedicated to driving innovation and achieving operational excellence, underpinned by my expertise in HR and IT systems.
Experience
Quality Specialist
Jul 2025 — Present · Bengaluru, IN
Roles & Responsibilities:•Ensured AI model accuracy, data integrity, and consistent performance.• Identified defects through detailed analysis and drove resolution with cross-functional teams.• Successfully managed and led a team of 12 members to achieve qualityobjectives.• Collaborated across tech and operations to implement process improvements.• Performed root cause analysis to identify and address systemic issues.• Led SOP revamp for to ensure clarity and operational alignment and enhanceddocumentation processes.• Worked as Security Bar Raiser (SBR) to enforce compliance standards forvirtual employees.• Trained and provided knowledge transfer to new team members• Managed support tickets, met SLA targets, and streamlined resolutionworkflows.• Delivered reports, insights, and maintained thorough QA documentation.• Promoted QA best practices and trained team members to uphold qualitystandards.• Effectively managed team shrinkage and reduced attrition through engagementinitiatives.
Education
AS.S Krishna Niketan Girls School
School
Swami Vivekanand Subharti University (SVSU), Meerut
Master of Business Administration - MBA, Information Technology & Human Resources Management
Patna Womens College
Bachelor's degree, Computer Science
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