Mishaal Jamil
Customer Success Manager, Senior Manager @Salesforce
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WORK HISTORY
Customer Success Manager, Senior Manager @Salesforce
EDUCATION
Southern Polytechnic State University
B.Sc, Business Administration and Management
North China University of Technology
Study Abroad Program
SKILLS
ABOUT MISHAAL JAMIL
A technology enthusiast with several years of experience in Information Technology. Experienced in developing and leading teams to support Business Application System Implementations, including Salesforce.com, Okta, Docusign, Google Workspace and other cloud technology implementations for both large and small organisations. Also experienced in IT Operations as well as Data Engineering & Analytics supporting Business Analysis applications across a wide variety of industries.Data and KPI driven and always solving for \"x\". A true advocator of the consultative approach to identify key issues and build a resolution plan that fits within budget, timeline and has the highest ROI. Working with leadership to define vision and working with stakeholders to create a strategy to bring vision to fruition. Not afraid to have the hard conversations, strongly believe that communication is the key to success and have a proven track record of leading multiple initiatives and ensuring cross functional alignment to reduce silos.In my opinion a leader is not only supposed to lead but also needs to mentor, coach and support. We are all human and we make mistakes, its the job of a leader to turn those mistakes into constructive feedback and support the team/team members growth. I believe that technology and well thought out principals are the key driver for timely organisational success. In this day and age the seconds it takes to pause and look behind can be the differentiator between first and second place.
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