Misbah Ahmad
Administrative Resident (Associate Product Manager) @UPMC Health Plan
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WORK HISTORY
Administrative Resident (Associate Product Manager) @UPMC Health Plan
As part of the HealthPlaNET and Consumer Innovation teams, I have the unique opportunity to act as an associate product manager (APM) and drive valuable feature development for users and Health Plan members, across various sub-teams underneath the guidance of my preceptor. HealthPlaNET Team-Outlined and researched two product business epics to improve operations and workflow for 10 pharmacists by conducting integrated gap analysis and roadmaps -Completed 10+ shadowing sessions and affinity mapping to shape pharmacy development personas and workflows for clinical software rules optimization -Streamlined HealthPlaNET analytical operations by 3% to query scheduler and discharge research questions by self-taught SQL analysis -Visualized 3 HealthPlaNET datastreams for crisis identification by self-taught PowerBI -Executed and analyzed 20+ employee sentiment feedbacks for future team-building events and engagement strategy -Synthesized two clinicians market research of Health Plan operational pain points for gap analysis identification and product imperative -Managed applications of 30+ potential residents to identify two optimal candidates for UPMC For Life future residencies and mentees by presentations and interview management Consumer Innovation Team-Spearheaded stakeholder mapping across five departments and competition analysis to identify digital aging and caregiving opportunities for vendor management implementation -Conducted generative AI usage workshop with 25+ employees to develop internal guidelines for safe AI implementation -Synthesized 10+ external competitive reports over 25 competitors for executive digital health product strategy recommendation
EDUCATION
University of Pittsburgh Joseph M. Katz Graduate School of Business
Master of Business Administration - MBA
University of Pittsburgh School of Public Health
Master's degree, Health/Health Care Administration/Management
The University of North Carolina at Chapel Hill
B.S. Biomedical and Health Sciences Engineering, Neuroscience
ABOUT MISBAH AHMAD
Biomedical engineer turned product manager focused on delivering strategic and innovative…
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