Misak Tivriktsyan
IT Systems Administrator at MasterClass
- Role
- IT Systems Administrator at MasterClass
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Misak Tivriktsyan
Experienced IT Administrator with a passion for automating processes using languages such as Python and Bash. Aside from outstanding support, I have a diverse range of technical skills, including experience in AWS Cloud, MDM solutions, information security and databases/SQL. I am also proud to hold certifications in Security+, CySA+, AWS Cloud Practitioner, and BetterCloud.I’m always seeking out new challenges and opportunities to grow my skills and make a positive impact in my work. Whether I\'m troubleshooting technical issues or implementing automated solutions, I strive to deliver exceptional results for my clients and team.
Experience
IT Systems Administrator
Oct 2023 — Present · San Francisco, CA, US
Administer Google Workspace, utilizing GAM for efficiency- Manage OneLogin (SSO) by adding new applications, creating groups/roles, and configuring mappings- Oversee JAMF management for macOS devices and Intune for Windows devices- Manage FreshService ticketing system with adding new automated workflows, business rules, applications, and more- Configured alerting in EDR and NDR to then analyze and take action on any incoming threats- Monitor and address phishing emails using KnowBe4 PhishER- Conduct offboarding for departing employees.
Education
California State University, Northridge
Minor, Geographic Information Science and Cartography
2018 — 2020
California State University, Northridge
Bachelor's Degree, Computer Information Technology
2014 — 2020
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