Mirza Mohsin Baig

IT System Administrator

Role
Information Technology Services Specialist at Upwork
Location
Jamshedpur, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Mirza Mohsin Baig

As an IT System Administrator, I have amassed over 8 years of meticulous experience in delivering Tier 2 technical support, proficiently resolving 150+ weekly hardware and software issues on-site. Handling an average of 300+ tickets per week, I successfully resolved 98.5% of these matters without relying on Tier 3 support. During my tenure at Sasken Technologies, I efficiently configured 30+ office PCs, optimizing resource usage to reduce idle consumption by at least 20%. Additionally, I diligently reviewed, analyzed, and renewed 20+ IT equipment contracts.

Experience

  1. Information Technology Services Specialist

    Upwork

    Dec 2022 — Present

Education

  • Dayananda Sagar Institutions

    Bachelor of Computer Application, Information Technology, First Class

    2009 — 2013

  • Ranchi University

    High School Diploma, Physical Sciences, A

    2007 — 2009

  • Kerala Public School, I.C.S.E

    Secondary Examination, Science, First Class

    2006 — 2007

  • Reliance Info Tech

    Diploma of Education, Computer Software Engineering, Distinction

    2003 — 2005

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Mirza Mohsin Baig — Information Technology Services Specialist at Upwork in Jamshedpur, IN | Unifers