Mirza Kashif Baig

Director of Sales and Operations @Amax Travel Services Corp

Mississauga, ON, CA

As the Director of Sales and Operations, I led the strategic planning and execution of sales initiatives while optimizing operational efficiency to drive business growth and profitability. My key responsibilities included- Sales Leadership: Directed and mentored high-performing sales teams to exceed revenue targets, expand market share, and build long-term client relationships- Operational Excellence: Streamlined business processes, implemented scalable systems, and improved cross-functional collaboration to enhance productivity and reduce costs- Strategic Planning: Developed and executed sales and operational strategies aligned with organizational goals, ensuring sustainable growth and competitive advantage- Performance Analysis: Monitored KPIs, analyzed market trends, and provided data-driven insights to inform decision-making and improve business outcomes- Stakeholder Management: Collaborated with executive leadership, department heads, and external partners to align sales and operations with overall business objectives- Customer-Centric Approach: Championed a customer-first mindset, ensuring exceptional service delivery and fostering client loyalty.