Mirza Safwan Mauzzam
Information Technology Coordinator @Shoeless Joe\'s Limited
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WORK HISTORY
Information Technology Coordinator @Shoeless Joe\'s Limited
ON, CA
Assisted in maintaining LAN/WAN infrastructure and resolving network connectivity issues.• Created and maintained technical documentation, user manuals, and support FAQs.• Participated in onboarding new employees by setting up accounts, devices, and access rights.• Provide technical support to restaurant staff, troubleshooting issues with software and hardware.• Managed relationships with third-party vendors, negotiating service contracts and procurement of hardware/software.• Support the administration team with tasks such as tax filing, data entry, and document preparation.• Oversee inventory management systems and ensure timely reordering of restaurant supplies.• Assist in managing social media accounts.
EDUCATION
Shaheed Zulfikar Ali Bhutto Institute of Science and Technology
Master of Science - MS, Project Management
Shaheed Zulfikar Ali Bhutto Institute of Science and Technology
BS, Computer Science
Institute of Business Administration
Diploma of Education, IOT
ABOUT MIRZA SAFWAN MAUZZAM
A highly skilled techno-functional professional with over 9 years of experience in customer-focused roles, specializing in implementation, testing, and business intelligence (BI) consulting, Proven track record in gathering requirements, executing implementations, and conducting UATs for financial (Habib Bank Limited (HBL), Bank Al Habib Limited (BAHL), JS Bank, Bank ok Khyber (BOK)), retail (L’Oréal, SHELL, EBM, ROCHE PAKISTAN, ASTRAZENECA), and insurance solutions (Forward U (FWU), DUBAI TAKAFUL). Additionally, possesses extensive expertise in providing support and developing Power BI solutions for financial and retail sectors.
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