Miroslav Čierny
Revenue & Pricing Transformation Consultant Product Owner @IBM
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WORK HISTORY
Revenue & Pricing Transformation Consultant Product Owner @IBM
Bratislava, SK
Led pricing and deal-functionality delivery within a multi-stream Lead-to-Contract consulting services transformation on Salesforce• Designed and delivered a bespoke pricing calculation backend, integrating sales, solutioning, pricing, and contract-registration workflows across Sales Cloud and Certinia PSA to support complex B2B pricing, approval workflows, and margin control• Designed GenAI-enabled services pricing models and deal-guidance capabilities, including scenario modeling and decision support for sales and pricing teams• Established commercial guardrails, pricing knowledge assets, and risk-identification workflows, including a global pricing knowledge management system to drive consistency, governance, and enablement at scale• Drove cross-functional delivery across onshore and offshore teams, aligning commercial, finance, IT, and operations stakeholders to deliver governed RevOps capabilities in regulated, multi-stakeholder environments• Acted as Product Owner, translating strategy into value streams and roadmaps, prioritising backlogs, validating features through iterative feedback, and ensuring outcomes aligned with business objectives (SAFe)Key Projects:• Pricing Application – Salesforce-native Lead-to-Contract Transformation• AI Pricing Models Enablement & Deal Guidance• Agentic AI Solutions for Pricing• Pricing Knowledge Management SystemStrategic Partner Ecosystem Incentives – Digital Enablement (R-EMEA)• Leading the digital enablement and automation of strategic partner incentives across the strategic partner ecosystem in R-EMEA (excluding UKI), focusing on efficiency, governance, and scalable execution • Driving Salesforce-enabled workflows, automated reporting, and earned-vs-realized incentive tracking to replace manual, fragmented processes • Acting as a bridge between partner leadership, finance, and commercial stakeholders to improve transparency, audit readiness, and execution at scale
EDUCATION
ACCA
Accounting, Finance, Audit & Assurance, Business Strategy and Leadership
City University of Seattle
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Cornell University
Psychology of Leadership, Leadership Agility, Leadership, Digital Transformation, Communication
LSI Brighton - Language school
Certificate in English studies, level: Advanced C1, English language certificate
City University of Seattle
Master of Business Administration (MBA), MBA in Finance
SKILLS
ABOUT MIROSLAV ČIERNY
I lead revenue, pricing, and Lead-to-Cash transformation initiatives in complex enterprise environments, operating at the intersection of Salesforce platforms (Sales Cloud, Revenue Cloud, CPQ), finance, strategic partner ecosystems, and product ownership.My work focuses on replacing fragmented pricing, incentive, and deal processes with governed, scalable revenue operating models. This includes Salesforce-native implementations where appropriate, alongside adjacent commercial and financial transformation initiatives required to support enterprise scale, partner ecosystems, and regulatory expectations.RECENT EXPERIENCE AND CURRENT FOCUS INCLUDE:REVENUE, PRICING & LEAD-TO-CASH TRANSFORMATION• Led pricing and deal-functionality delivery within a multi-stream Lead-to-Contract consulting services transformation on Salesforce • Delivered a bespoke pricing calculation backend, integrating sales, solutioning, pricing, and contract registration workflows across Sales Cloud and Certinia PSA to support complex B2B pricing, approval workflows, and margin control • More recently, this work has expanded into the digital enablement and automation of strategic partner incentives across the strategic partner ecosystem in R-EMEA, with a focus on execution efficiency, governance, and scalable incentive delivery.(R-EMEA refers to the EMEA region excluding the UK & Ireland.) PRICING MODELS, DEAL GUIDANCE & REVOPS MODERNISATION (GOVERNED AI)• Designed GenAI-enabled services pricing models and deal-guidance capabilities, including scenario modelling and decision support for sales and pricing teams • Implemented AI use cases in a controlled, auditable manner, enabling deal coaching, portfolio-level insights, and productivity gains within RevOps • Established commercial guardrails and risk-identification workflows, improving margin visibility, deal transparency, and forecast quality for CFO and commercial leadership PRODUCT OWNERSHIP & DELIVERY LEADERSHIP• Certified SAFe® 6 POPM and CSPO, leading value streams, roadmaps, and cross-functional delivery in regulated, multi-stakeholder environments CREDENTIALSACCA · MBA (Finance) · SAFe® 6 POPM · CSPO Selected advanced training in AI, computer science, and enterprise leadership (IBM, Harvard, Cornell)
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