Noorulla

Role: Senior Technical Support Analyst at Ai Investor
Location: Bengaluru, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Noorulla

Dedicated and results-driven Senior Technical Support Analyst with a robust skill set in…

Experience

Senior Technical Support Analyst
Ai Investor
May 2022 — Present · Bengaluru, IN
Concentrix Service Pvt Ltd, Bangalore, India 1. Provided technical support to customers via phone, email, and in-person. Troubleshoot hardware and software issues, and payment related issue, cloud issues 3. escalate complex problems to senior team members or engineering team or quality team. Maintain high levels of customer satisfaction 5. through effective communication and problemsolving. Communicated technical findings via lay terminology to keep interdepartmental teams informed on vital developments. reduced response time for tier 2 support tickets. Prepared technical responses to requests for quotes, assigning costs, timeframes and alternative solutions etc

Education

Manipal University Jaipur
Master of Business Administration - MBA
Himalayan University
Bachelor of Technology - BTech

Contact information

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Work email
•••••@msdevs.org
Personal email
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Current company

Women Tech Community

Technology; Information and Internet · 10K employees · London, United Kingdom

Women Tech is a global community of women in tech who are enthusiastic about supporting each other and advancing women\'s representation in the tech industry. We provide a platform where members can connect, learn, and grow. Our Vision We envision a world where women are equally represented in the tech industry and can reach their full potential. We believe that tech is for everyone, and we are committed to collaborating with the community to make it happen. Our Mission Our mission is to empower women in tech to achieve their goals. We do this by providing a variety of resources, including- A forum where members can ask questions and get help from each other- A blog where members can stay up to date on the latest news and trends in the tech industry- A library of resources, including articles, tutorials, and podcasts - A mentorship program that connects members with experienced professionals How to Get Involved There are many ways to get involved in the Women Tech Community. You can. Join our forum and ask questions or offer help to other members. Read our blog to stay up to date on the latest news and trends in the tech industry. Check out our library of resources to learn more about tech. Attend our events and meetups to meet other women in tech and learn from them. We are always looking for new ways to get involved. If you have an idea for how you can help, please contact us. Thank you for your interest in the Women Tech Community. We look forward to collaborating with you to achieve our vision of a world where women are equally represented in the tech industry and can reach their full potential!

msdevs.org

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About Noorulla

Experience

Senior Technical Support Analyst

Education

Manipal University Jaipur

Himalayan University

Find verified contacts for anyone on LinkedIn