Mirnank Gupta
Versatile Business & Technology Leader | 5+ yrs Driving Data-Driven Analysis, Product Strategy & Agile Project Delivery | ESCP MIM & MDI MBA \'25 | RxLogix, Ex-TCS & Nissan Automotive
- Role
- Business Quality Analyst Professional Services at RxLogix Corporation
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Mirnank Gupta
Did you know fewer than 30% of digital initiatives achieve their intended ROI? With a…
Experience
Business Quality Analyst Professional Services
Apr 2025 — Present · Noida, IN
Led end-to-end implementation of RxLogix’s PV Signal in Johnson & Johnson’s global pharmacovigilance environment, coordinating cross-functional teams.Author and refine detailed business requirements, translating complex pharmacovigilance processes into scalable software configurationsDesign end-to-end process mappings for global clients, ensuring regulatory compliance and 100% stakeholder alignmentLead feasibility studies that identified and prioritized 15+ high-impact product enhancements, driving a 20% reduction in critical bug reports and boosting client satisfactionCollaborate with cross-functional teams (Engineering, QA, UX) to define MVP scopes, streamline Agile sprints, and accelerate delivery timelines by 25%Managing Hypercare and managed services engagements for top-tier clients, ensuring 24x7 issue resolution and maintaining 98% SLA complianceApplied rigorous data analysis, root-cause problem solving & AB Testing to optimize signal detection workflows, reducing false-positive alerts by 15%Designed and executed Agile sprint planning, backlog grooming, and release management for multiple RxLogix products, accelerating delivery cadence by 20%Developed real-time KPI dashboards using Power BI and Tableau to drive proactive decision-making and highlight service performance trendsEmployed advanced SQL/PL-SQL scripting to automate data validation and reporting tasks, cutting manual effort by 30%Facilitated stakeholder workshops and JIRA-driven requirements sessions, translating complex regulatory needs into actionable user storiesUtilized strategic road-mapping techniques to prioritize product enhancements, balancing client business goals with technical feasibilityMentored junior analysts in analytical modeling and process mapping, fostering a culture of continuous improvement and knowledge sharingLeveraged Agile and Waterfall methodologies to manage parallel projects, ensuring on-time delivery and high client satisfaction across diverse service lines
Education
Management Development Institute, Gurgaon
Post Graduate Diploma in Management
2023 — 2025
ESCP Business School
Master In Management
2023 — 2025
St. Francis Convent Sr. Sec. School - India
High School
JSS ACADEMY OF TECHNICAL EDUCATION, NOIDA
Bachelor of Technology - BTech
2014 — 2018
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