Mirko Napolano
Senior Consultant @Microsoft
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WORK HISTORY
Senior Consultant @Microsoft
Milan, IT
EDUCATION
Liceo Scientifico "Renato Caccioppoli"
Diploma
Università degli Studi di Napoli 'Federico II'
Master's Degree
Università degli Studi di Napoli 'Federico II'
Bachelor's Degree
SKILLS
ABOUT MIRKO NAPOLANO
As a Senior Consultant at Microsoft, I work within the Industry Solution Delivery organization for customers across EMEA, providing technical advisory, architectural guidance, and development in various solution areas, including Azure platform, Artificial Intelligence, and OpenAI technologies. During last couple of years, I focused a lot in creating MVP about Custom AI Copilots and scaling them in production. I have 10 years of experience working with customers from different industries, such as telco, manufacturing, oil and gas, and public sector, to enhance their customer care systems through intelligent chatbots. I have also won an internal award for one of my projects, Angie, TIM\'s virtual assistant, which was recognized as one of the most successful Microsoft projects worldwide in 2019. My skills include product development, technical consulting, and technology pre-sales. I am passionate about applying my expertise to help customers achieve their business goals and drive innovation in the tech industry.
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