Miriam Laws
Front Office Manager | Elevating Guest Experiences through Ground-Up Operational Expertise
- Role
- Front Office Manager at Hyatt Centric Downtown Portland
- Location
- Vancouver, WA, US
- LinkedIn followers
- 500 followers
About Miriam Laws
With over one year of experience as Front Office Manager at Hyatt Centric Downtown Portland, I lead the front desk team to deliver exceptional guest service and ensure seamless check-in processes. My role involves overseeing airline operations, adhering to regulations, and enhancing customer satisfaction, showcasing my expertise in hospitality operations and office administration. My comprehensive career in hospitality includes roles such as Logistics Manager, Sales Coordinator, and Housekeeping Supervisor, which have provided me with a well-rounded understanding of hotel operations. Leveraging my skills in office operations and administration, I prioritize collaboration and operational efficiency to support our team in delivering a superior guest experience.
Experience
Front Office Manager
Hyatt Centric Downtown Portland
Nov 2024 — Present · Portland, OR, US
In my role as Front Office Manager and at Hyatt Centric Downtown Portland, I spearhead the front desk team to provide top-notch guest service and streamlined check-in processes. Additionally, I oversaw airline operations, ensuring efficiency and compliance with regulations to enhance customer satisfaction.
Education
Santa Clara University
Psychology
2017 — 2019
Johnson & Wales University
Bachelor's degree, Sports, Entertainment, and Event Management
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