Miriam Njoku

WORK HISTORY

EDUCATION

ABOUT MIRIAM NJOKU

I\'m a Product Operations Specialist with 7+ years of experience across tech, fintech, and payment ecosystems.I specialise in building the operational infrastructure that makes product teams move faster, decide smarter, and deliver with discipline. From governance frameworks and Jira ecosystems to KPI dashboards, automated reporting pipelines, and cross-functional alignment. I turn operational complexity into clarity.My expertise sits at the intersection of product, operations, and analytics. I\'ve worked across regulated financial environments, enterprise digital platforms, and high-growth tech organisations, partnering with product, engineering, sales, and leadership to drive outcomes that matter.Beyond my core work, I am:→ A multi-model AI workflow architect: designing automated systems using Claude, ChatGPT API, Microsoft Copilot Studio, Gemini, Perplexity, and more→ A UGC creator and brand content strategist: partnering with brands to produce content that drives real audience engagement→ A mentor to aspiring Product Managers and entrepreneurs scaling their businesses with AI→ A Toastmasters member actively building executive presence and communication leadershipI hold a PMP, MSc, CSPO, and CSM — and I am currently completing IBM\'s Generative AI for Product Managers specialization, covering prompt engineering, generative AI tools and models, ethics in AI, and hands-on application of GenAI techniques in Product Management.I am passionate about the future of Revenue Operations, Product Operations, and AI-driven business, and the operators bold enough to build it. Mississauga, Ontario🤝 Always open to connecting with people who are building something meaningful.