Miriam Daniel

Senior Client Success Manager Onboarding Project Management @Senior Living Smart

Designed and implemented a standardized client onboarding system including SOPs, templates, and workflow structures that improved operational efficiency and accelerated project launch timelines.• Leveraged marketing performance data and funnel insights to prioritize initiatives and guide strategic decision making.• Managed marketing technology systems including HubSpot automation workflows and CRM processes supporting campaign execution and lead management.• Led cross-functional coordination between marketing, design, and leadership teams to deliver integrated marketing initiatives.• Developed structured project roadmaps including dependencies, resource planning, and risk mitigation strategies to support operational delivery.