Miri Dobson
Team Manager Business Support @Trustpilot
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WORK HISTORY
Team Manager Business Support @Trustpilot
Bristol, GB
Manager for the UK Customer Experience team (B2B, B2C) assisting customers to resolve technical issues to increase product activation and ensure retention. Global department of 22 Technical Agents, managing 5 directly. Responsible for hiring and onboarding, managing and distributing workload, hosting global meetings, performance management and tool implementation. Experience with SaaS, Zendesk, Salesforce, SendGrid, Trello, Jira, Hootsuite, G Suite, Klaus, Greenhouse, Slack, eCommerce and leadership fundamentals.
ABOUT MIRI DOBSON
Ensuring the highest standards of solutions, service, and authenticity for our clients
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