Miranda Oprisan Pts
Virtual Administrative Assistant @Connected Pathways Coaching
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WORK HISTORY
Virtual Administrative Assistant @Connected Pathways Coaching
Working closely with the owner, I help keep operations running smoothly behind the scenes while also playing a vital role in how the business grows and evolves. My role is wide-ranging and hands on. I handle financial tracking, and invoicing with an eye for accuracy and efficiency. I’ve set up and improved processes for everything from intake forms and registration to marketing emails and client communication. I enjoy creating structure, solving problems, and finding better ways to get things done. Whether I’m planning workflows, building connections, or managing the details, I always bring a thoughtful, solutions-oriented approach.• Spearhead monthly financial tracking by consolidating revenue streams and calculating coach compensation using spreadsheets and CRM tools• Manage billing and invoicing processes, ensuring accuracy, timeliness, and thorough documentation across all client and coach accounts• Execute complete registration operations: responded to inquiries, created client accounts, processed registrations, and guide clients through onboarding with exceptional customer care• Implement targeted marketing initiatives through email automation, audience segmentation, and customized messaging to increase engagement and retention• Provide high-level administrative support to the Director by managing calendars, communications, and logistics with exceptional organization and reliability, ensuring daily operations run smoothly and critical details are consistently handled without oversight. • Master new programs and software, then developed customized training resources, including step-by-step guides and instructional videos, for coaches, clients, and management team• Continuously improve client communication tools and service processes by creating and editing content for client-facing forms, promotional materials, newsletters, evaluations, and website, enhancing clarity, accessibility, and alignment with evolving program offerings and client needs
EDUCATION
Webster Vienna Private University
Bachelor's degree, Marketing/Marketing Management, General
University of Ottawa
Master's, Communitcations
ABOUT MIRANDA OPRISAN PTS
When your work comes from a place of sincerity it blurs the lines between a “job” and passion. I am dedicated to having a role that truly moves people forward. My professional life is part of my identity and what I do makes me proud of who I am. I have always been a “people person” and I possess the wonderful gift of being able to speak to anyone about anything and making them feel comfortable, understood, respected, and important. This stems from my genuine interest in those I communicate with and the value I see in every individual. My love for all things communication is what lead to become a specialist in effective communication and relationship development and continues to drive my professional pursuit. I strongly believe in the importance of critical thinking and education, in every industry and in all facets of life. We do ourselves a disservice when we become trapped in the mindset of, “that’s just the way it is” and follow the status quo when we could be striving to excel and constantly improve. I am fueled by passion for analytical thought, empowerment, social justice, feminism, equal opportunity, and the challenging of social convention. I am dedicated to developing programs and educational tools that will better the lives of those in need and help make our society inclusive, safe, and prosperous. These fundamentals are what motivated my work in the non-profit sector and in education: • Developing and coordinating programs for youth in entrepreneurship and leadership. • Creating educational tools for government programs, language, building professional relationships, • Giving workshops and leading groups in effective communication in the workplace, health, education, youth programs
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