Miranda Nghiem
Lead Customer Success Manager @Coda
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WORK HISTORY
Lead Customer Success Manager @Coda
As a Lead CSM, I oversee the success of Coda’s most complex enterprise accounts and guide the strategic direction needed to support them.I translate customer objectives into actionable, multi-workstream plans that drive cross-functional alignment, while also shaping repeatable processes that improve how we scale adoption and support enterprise customers across the organization.
EDUCATION
UC Santa Barbara
BA, Communication & Psychology
SKILLS
ABOUT MIRANDA NGHIEM
With a passion to help people, my role is to ensure that my customers get the most value out of their investment while delivering the best possible experience. Outside of work, I enjoy practicing yoga, having a go at cooking new Vietnamese dishes, or doodling in my bullet journal.
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