Miranda Bennett-King

About Miranda Bennett-King

Christian, Mom, Wife, Food and Travel Junkie, Advocate, Inclusion/Belonging Champion, Former Black Insurance Professionals Network (BIPN) Employee Resource Group Leader and Member of a Catalyst Award winning company / culture team. Strategic Diversity, Equity and Inclusion Leader with 25+ years’ experience enhancing customer / employee experiences by leveraging diversity, equity, and inclusion expertise, analytical and continuous improvement mindset, and strategic planning and execution skills. Trusted thought leader with talent for developing strong partner relationships, creating meaningful, actionable improvement plans, and gaining buy-in at all levels of the organization. Skilled in mentoring, coaching and developing talent. Recognized for delivering excellent customer and employee service / experiences. Deep passion for social justice and fair, equitable treatment and outcomes for all.

Experience

1. Sr Director, Culture

   The Hartford

   Sep 2025 — Present

Education

• Wingate University

  Master of Business Administration (MBA), Concentration in Corporate Innovation

  2012 — 2016

• Montreat College

  Bachelor of Science (B.S.), Management

  2007 — 2009

Skills

• Insurance
• Communication
• Cross-Functional Team Leadership
• Sdlc
• Microsoft Office
• Employee Engagement
• Metrics
• Coaching
• Process Management
• Risk Management
• Management
• Team Building
• Business Analysis
• Waterfall
• Process Improvement
• Financial Services
• Crm
• Employee Training
• Excellent Written and Verbal Communication Skills
• Leadership
• Call Centers
• Analysis
• Vendor Management
• Credit
• Customer Experience
• Call Center
• Credit Cards
• Quality Assurance
• Budgets
• Business Process Improvement
• Project Management
• Business Requirements
• Customer Service
• Change Management
• Visio