Miranda McShane
Sr Manager, Operational Program Delivery @Rogers Communications
Oshawa, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2024 — Present
Sr Manager, Operational Program Delivery @Rogers Communications
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Toronto, ON, CA
EDUCATION
N/A
Durham College
Foundations of Art and Design
SKILLS
Call CentersWorkshop FacilitationLarge Group FacilitationCustomer ExperienceTelecommunicationsPerformance ManagementEmployee TrainingTraining DeliveryContact CentersTeam MotivatorInnovationTrainingCustomer SatisfactionBuilding RelationshipsTeam BuildingMultitaskerTime ManagementReliabilityCustomer RetentionCustomer ServiceOrganizational EffectivenessCoachingTeam Leadership
ABOUT MIRANDA MCSHANE
Dynamic and results-driven Senior Manager with extensive experience in project and program management. Proven track record of leading cross-functional teams, building and maintaining relationships, and delivering on commitments. Highly organized and adept at managing multiple priorities to achieve strategic goals.
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