Miran Walter
◉ Inspirational Servant Leader - 25+ Years of Experience Growing and Optimizing Support Organizations ◉ Passionate People Builder - Customer Champion - Data Driven Decision Maker
- Role
- Customer Support Manager at Better
- Location
- Redmond, WA, US
- LinkedIn followers
- 500 followers
About Miran Walter
Hello friends, I\'m Miran! ENF-J Personality: The \"Protagonist\".I am a storied customer support leader with a particular talent for employee engagement, inspirational leadership, and helping employees understand how their efforts contribute to customer success. I have lead and transformed numerous teams and organizations in the enterprise space. I have a proven ability to build long-term relationships with internal and external customers by establishing a high level of rapport, confidence, and trust. I am always looking for new and impactful ways to recognize and reward good performance. I have directly led efforts in multiple organizations around topics like morale, recognition, and employee engagement. Lastly, I have a proven track record and developing employees into roles such as management, senior management, program management, professional services, training, development, marketing, and more.Please review my LinkedIn recommendations to see what my past leaders, peers, & direct reports have to say about my skills and experience.KEY SKILLS:People Management - Change Management - Cross-Functional Team Management - Operational Leadership - Career Coaching & Development - Employee Engagement - Knowledge Base & KCS -Performance Management - Sourcing & Recruiting - Support Program Development - Process Creation & Improvement - Technical Account Management - Mergers & Acquisitions - Major Account Care - Planning & Organization - Rewards & Recognition - Motivational Speaking
Experience
Customer Support Manager
Sep 2025 — Present
Skills
- Data Center
- Software Documentation
- Sdlc
- Iis
- Technical Support
- Business Analysis
- Business Intelligence
- Product Management
- Salesforce.com
- Program Management
- Team Leadership
- Enterprise Software
- Project Management
- Customer Service
- Integration
- Software Project Management
- System Deployment
- Crm
- System Administration
- Customer Experience
- Technical Writing
- Training
- Customer Satisfaction
- Testing
- Sharepoint
- Windows 7
- Saas
- Agile Methodologies
- Leadership
- Management
- Team Building
- Windows
- Telecommunications
- General Awesomeness
- Team Management
- Account Management
- Change Management
- Call Center
- Process Creation
- Coaching
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