Miraj Sheth
Program Management & CX Transformation Leader @ Amazon | Ex-GE | Ex-Flex | GE Black Belt Six Sigma
- Role
- Program Management Leader - Cx & Ai Operations at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Miraj Sheth
Highly skilled & self-motivated customer obsessed program and product leader with a…
Experience
Program Management Leader - Cx & Ai Operations
Oct 2023 — Present · Bellevue, WA, US
Own a multi-year global program portfolio focused on modernizing customer experience and operational decisioning through AI-driven routing, automation, and self-service platforms. Responsible for strategy, execution, and cross-functional alignment across Product, Engineering, Data Science, and Operations
Education
University of Michigan
Master's degree, Pharmaceutical Engineering
2006
California State University, Fullerton
Bachelors, Engineering
2005
New Jersey Institute of Technology
MS, Pharmaceutical Engineering
2007
Skills
- Pharmaceutical Industry
- Lean Manufacturing
- Research and Development (R&D)
- Product Development
- Root Cause Analysis
- Quality System
- V&V
- Sterilization
- Iso 13485
- R
- 21 Cfr Part 11
- Verification and Validation (V&V)
- Six Sigma
- Minitab
- Quality Assurance
- Quality Control
- Design Control
- Validation
- Cross-Functional Team Leadership
- Fmea
- Design of Experiments
- Kaizen
- Corrective and Preventive Action (Capa)
- Medical Devices
- Capa
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