Mira Sutherland
Chemistry Student at Chapman University, Schmid College of Science and Technology | Minor in Spanish
- Role
- Customer Service Representative at Chad Sutherland - State Farm Agent
- Location
- Orange, CA, US
- LinkedIn followers
- 500 followers
About Mira Sutherland
Focused on solving meaningful problems across research, operations, and public health. Experienced in strategy design, addressing complex challenges, and strengthening teams. Analytical, collaborative, and outcomes-driven. Fluent in English and Spanish.
Experience
Customer Service Representative
Chad Sutherland - State Farm Agent
Sep 2021 — Present · Brooklyn Park, MN, US
Proficient in multitasking and learning computer functions, including Salesforce and Edge, excelling in fast-paced work environments- Increased sales volume by 20% and decreased time to complete service transactions by more than 30%- Operate high-volume phone lines and sent over 50 messages daily, responding to inquiries, and directing calls- Organize sensitive information shared by over 1300 client households and maintain confidentiality in all interactions and communications
Education
The Blake School
High School Diploma
Chapman University
Bachelor of Science - BS, Chemistry
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