Mira Caron
HR and Benefits Manager @Northeast Orthopaedic Alliance
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WORK HISTORY
HR and Benefits Manager @Northeast Orthopaedic Alliance
Onboarded a new benefits broker and implemented a benefits module in ADP for multiple divisions, including carrier connections and workaround processes during testing.• Manage day-to-day benefits administration for 900+ employees and provide high-level support to HR, Finance, and leadership teams.• Monitor and audit carrier connections (EDIs), correcting errors and educating users to prevent disruptions to benefits.• Serve as benefits SME for global HR and Finance teams, supporting ADP usage, claims, compliance, and invoice reconciliation (including PFML self-bill).• Liaise with brokers and carriers on system issues, escalated claims, and process improvements.• Execute all benefits compliance and audits, including PCORI, non-discrimination testing, COBRA, ACA, 5500 filings, annual notices, and 401(k) audits.• Analyze benefit usage and trends to advise leadership on plan design and strategic decisions.• Implemented new payroll module for the home division, ensuring a seamless transition with no payroll disruptions.• Provide ongoing HR support to divisional managers on LOA, accommodations, employee relations, discipline, terminations, and compliance.
EDUCATION
Southern New Hampshire University
Human Resource Management (Graduate Certificate)
University of New Hampshire
Bachelor's degree, PSYCHOLOGY
ABOUT MIRA CARON
I’m a passionate and results-driven HR professional with over 7 years of progressive experience spanning employee relations, benefits administration, onboarding, and HR systems implementation. Currently serving as an HR Manager and Benefits Specialist at Concord Orthopedics, a division of Northeast Orthopaedic Alliance, I support employees across multiple divisions, acting as a strategic partner to leadership and a trusted advisor to employees. Known for improving systems and processes, I’ve led successful transitions in payroll and benefits, enhanced onboarding/offboarding experiences, and built strong partnerships across HR, finance, and leadership teams. My strengths lie in understanding both the technical and human sides of HR, allowing me to bridge gaps between operations, people, and technology.
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