Mazhar Ali Razvi
Associate Director @Accolite
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WORK HISTORY
Associate Director @Accolite
Hyderabad, IN
EDUCATION
Madhurai Kamraj University
Bachelor of Business Administration - BBA, Business Administration and Management, General
ABOUT MAZHAR ALI RAZVI
A seasoned professional with a rich 18 years of experience in handling IT/ITIL/ITSM projects. Experience entails structuring, streamlining processes, and implementing supporting technology to boost productivity, and increase handling multiple levels of support falling under technical support services. Spent 8+ years of Service Delivery on extensive healthcare Clinical/RAD applications like (Merge 2.1 & 7, PremiEHR, eCW, Shareable Ink, Connect, Imaging Advantage, AS400, and R4/Viewpoint) Which deals with core Radiology and PACS systems.Management & Technical Skills:IT Service Operations and DeliveryOnboarding Client Access Monitoring & TriageClient Consultation Project Management Continual Service ImprovementQuality & Compliance Management Training ManagementCustomer Success Management Client Relationship Management
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