Hashmat
NOC Engineer | Routing Engineer| A2P SMS | CPaaS | A2P Messaging | SMSC | Dlr | Telecommunication Solutions Expert | CPaaS Product Support | SMPP
- Role
- Senior Noc Engineer at Almuqeet Systems
- Location
- Srinagar, IN
- LinkedIn followers
- 500 followers
About Hashmat
As a Network operations Engineer, I troubleshoot and resolve technical issues to keep systems running smoothly. I listen carefully, identify what’s really causing the problem, and guide clients toward the best solution. I enjoy analysing technical behaviour, testing fixes, and making sure the final outcome is reliable and stable.My curiosity and love for learning help me give better answers and clearer guidance.# Noc #TechicalSupportEngineer #ProblemSolver #ContinuousLearning
Experience
Senior Noc Engineer
Mar 2025 — Present · IN
Managed and monitored CPaaS SMS gateway infrastructure to ensure reliable A2P messaging delivery across global carrier networks, supporting enterprise messaging platforms and API-based communication services.• Monitor, Troubleshoot and performed Root Cause Analysis (RCA) of SMS delivery failures, latency issues, and routing problems by analyzing Server and SMPP logs.• Monitor and troubleshoot SMS network services.• Provided technical support to enterprise and wholesale clients for SMS Rest APIs and CPaas messaging platform via ticketing systems, calls, and chat, assisting with API integration, authentication, and troubleshooting technical issues. • Performed TCP/IP and network troubleshooting to identify connectivity or DNS problems.• Managed content firewall rules to maintain secure and reliable messaging infrastructure to comply with messaging regulations.• Collaborated with internal teams and telecom operators to resolve SMPP connectivity issues and routing failures.
Education
University of Kashmir
Bachelor of Engineering - BE, Computer Science
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