Mio Chen
Workplace Experience Manager | Customer Experience Strategist | Driving Engagement & Service Excellence
- Role
- Workplace Experience Manager at SPS
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Mio Chen
As a Workplace Experience Manager, I drive strategic initiatives that transform…
Experience
Workplace Experience Manager
Jan 2025 — Present · Los Angeles, CA, US
Partners with customers to tailor experience initiatives to customer purpose, strategy and mission critical activities- Architects memorable experiences for our customer’s site, delivered through talented service employees and subject matter experts- Shares knowledge from the network of creating workplace experiences across many different industries- Accelerates improvement in workplace energy and engagement by serving as a process catalyst- Connects operational needs with service deliveries to implement the workplace strategy and design aiming to benefit all employees- Measures the success of events and curated experiences through quantitative and qualitative methods
Education
Concordia University Irvine
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
2012 — 2016
Skills
- Social Media
- Data Entry
- Team-Oriented
- Catering
- Social Networking
- Time Management
- Close Attention to Detail
- International Business Experience
- Teamwork
- Marketing
- Advertising
- Microsoft Office
- Self-Driven
- People-Oriented
- Organization & Prioritization Skills
- Public Speaking
- Research
- Powerpoint
- Microsoft Excel
- Social Skills
- Skilled in Microsoft Office (Word, Excel, Powerpoint, Publisher)
- Spreadsheets
- Cultural Awareness
- Microsoft Outlook
- Leadership
- Event Planning
- Critical Thinking
- Open Minded
- Microsoft Word
- Foreign Languages
- Food & Beverage
- Customer Service
- Food Service
- Always Punctual
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