Min Young Lee

Experience

1. Senior Experience Architect

   Slack

   Jul 2021 — Present · San Francisco, CA, US

   Enabling Platform Maturity for Enterprise Customers:• Conducted a series of interactive virtual workshops with executive stakeholders to document current business processes, use cases and desired metrics.• Transformed key business processes into business impacting solutions within Slack, ranging from channel-based solutions to custom workflows and integrated applications.Organization-wide Platform Launch: • Analyzed existing collaboration patterns to launch a purposeful digital workplace at scale. Established governance and operating models with Administrators to implement key platform decisions. • Applied Design Thinking change management to drive sustainable adoption and engagement, prioritizing core business operations within Internal Communications, HR Onboarding and IT departments.• Visualized usage data using Tableau to analyze organizations’ digital workplace experience. Evaluated usage metrics and trends against desired collaboration goals to achieve platform health.• Winner of peer nominated “Slack Sage” and leadership nominated “Peak Performer” awards for FY22.

Education

• McGill University

  BCom, Finance

  2002 — 2005

• UWC South East Asia

  IB

• USC Marshall School of Business

  Master of Business Administration (M.B.A.), Graduate Certificate in The Business of Entertainment

  2012 — 2014

Skills

• Leadership
• Software Development
• Project Management
• Consulting
• Data Analysis
• Strategy
• Erp
• Financial Modeling
• Analysis
• Six Sigma
• Cross-Functional Team Leadership
• Management
• Sales
• Project Planning
• Training
• Enterprise Resource Planning (Erp)
• Business Strategy
• Business Analysis