Minnie Fontes
Passionate Customer Success Leader Driving Excellence and Growth
- Role
- Senior Director, Customer Success at Zscaler
- Location
- New Orleans, LA, US
- LinkedIn followers
- 500 followers
About Minnie Fontes
I have over 10 years of experience building successful partnerships amongst a diverse client base leveraging cross-industry SaaS and managed service technologies. I have successfully developed and implemented engagement plans that encompass the entire client lifecycle. I achieve success by proactively identifying success and risks metrics that proved insight into maximizing client retention. Working side-by-side with product and development teams I have determined and prioritized process improvement plans to support service to be delivered to clients. I lead and grow teams of successful, client-centric individuals who can work autonomously in feedback-rich culture and promote accountability.
Experience
Senior Director, Customer Success
Aug 2025 — Present
Skills
- Teaching
- Entrepreneurship
- Public Speaking
- Customer Relationship Management (Crm)
- Web Development
- Nonprofits
- Social Media
- Start-Ups
- Higher Education
- Training
- Staff Development
- Social Networking
- Budgets
- Management
- Event Planning
- Crm
- Leadership
- Human Resources
- Marketing
- Microsoft Office
- Project Management
- Student Affairs
- Non-Profits
- Admissions
- Data Analysis
- Social Media Marketing
- Microsoft Excel
- Fundraising
- Newsletters
- Research
- Marketing Communications
- Customer Service
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.