Minn Danaisawasdi

Customer Relationship Management Specialist @Chiangmai Thai Restaurant

Amherst, NH, US

Served as a key representative of a family-owned restaurant with over 30 years of history in the community, contributing to its continued success and 4.5-star average customer rating •Developed and maintained long-term relationships with customers, resulting in a high percentage of repeat business and 100+ positive word-of-mouth referrals•Actively promoted the restaurant through informal marketing and networking within the community, distributing business cards and engaging with potential customers •Consistently provided exceptional customer service, resulting in numerous positive online reviews specifically mentioning my name and our positive interactions•Manage priorities in a fast-paced environment, coordinating a team of 2-5 employees to serve an average of 20-30 customers per shift •Coached and mentored 10 staff members on customer service protocols and best practices, resulting in a 100% increase in positive customer feedback scores•Completed daily accounting closing process, ensuring 100% accuracy in cash handling and financial reporting

University of Vermont College of Agriculture and Life Sciences

Biology Bachelor of Science - BS, Biomedical and Health Science

LNA Health Careers

Licensed , Health Services/Allied Health/Health Sciences, General