Minizes Thomas
Digital Transformation & Customer Success Leader | Airline & Airport Ecosystem Strategist | Ex-IGT | IndiGo | Hero | Taj | Passenger Experience | Service Excellence | Ops Strategy Now @ ADL
- Role
- General Manager Customer Success at Adani Digital Labs
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Minizes Thomas
With over 20 years of diverse leadership across aviation, travel, and digital ecosystems,…
Experience
General Manager Customer Success
Apr 2024 — Present · IN
Skills
- Program Management
- Vendor Management
- Operations Management
- Mis
- Employee Engagement
- Training
- Customer Satisfaction
- Performance Management
- Crm
- People Management
- Recruiting
- Transition Management
- Process Improvement
- Strategy
- Business Process
- Analytics
- Call Centers
- Business Development
- Leadership
- Strategic Planning
- Business Process Improvement
- Project Planning
- Management
- Team Management
- Service Delivery
- Outsourcing
- Bpo
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