Minima Ahmed
Senior Associate @Accenture in India
Hyderabad, TG, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2021 — Present
Senior Associate @Accenture in India
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Hyderabad, IN
EDUCATION
2013 — 2017
Jawaharlal Nehru Technological University
Bachelor's of pharmacy, B.pharmacy
N/A
Jawaharlal Nehru Technological University Hyderabad (JNTUH)
Bachelor of Pharmacy - BPharm, Pharmacy
2020
Osmania University, Hyderabad
Master of pharmacist, Pharmacy
ABOUT MINIMA AHMED
Graduate degree - 1+ years of experience as Quality analyst in an international process - Experience in voice, chat, email, or blended processes- Comfortable with night/24*7 shifts & working from office - Proven experience managing TL KPIs for shrinkage, attrition, CSAT, AHT, quality, and performance management.
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