Mini Bhardwaj
Sr Lead - Customer Advocacy/ Excellence - Strategic Market
- Role
- Sr Lead Team Lead - Customer Advocacy - Strategic Markets at Kyndryl India
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Mini Bhardwaj
Strategic, tactical and a detail-oriented professional, qualified computer professional, ITIL & Azure Certified, with an extensive experience spanning 22 years across multiple Roles which involved ISM Process implementation, Transition, Automation & Innovation, Customer Experience Program Management, IT Operations, Vendor and Stakeholder Management. Data Management, Analysis, Data Quality, Data Governance, Data Quality, Data Governance. Led the Middle East automation Team for various clients, with 6 functional reporting Project Managers and 10 developers. Led the Middle East Service management Team for various clients, with 10 functional reporting ISM’s. Strategic market CX- Customer excellence Focals for various clients.Sensitive towards customer needs and willing to build sincere relationships. Possesses an entrepreneurial spirit and continuously innovates to achieve great results and implement process improvements. Excellent communication skills, verbal and written. Exceptional customer service skills. Communicates with honesty and integrity and creates the space for others to do the same.
Experience
Sr Lead Team Lead - Customer Advocacy - Strategic Markets
Oct 2022 — Present · New Delhi, IN
Education
APTECH
ADSE, Software Engineering
1997 — 2001
IGNOU
BCA, Computer application
1998 — 2011
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