Ming-Jou Chen

Sr Retail Operations Training Manager @Kia America

Irvine, CA, US
MOBILE NUMBERS
+13•••••••67

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WORK HISTORY

Feb 2025 — Present

Sr Retail Operations Training Manager @Kia America

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EDUCATION

N/A

UCLA

Bachelor’s Degree, English

2016

University of California, Irvine - The Paul Merage School of Business

Master of Business Administration (M.B.A.)

SKILLS

AutomotiveAdult EducationAward CeremoniesB-RollMentoring of StaffTeam LeadershipAssociate EngagementProcess ManagementDigital PhotographyBuild Strong TeamsScript-WritingEvent PlanningAdvertisingWriting News ReleasesCross-Functional Team LeadershipLeading ChangeManaging WorkflowMarketing CommunicationsNewsletter ProductionResourceful Problem-SolvingSpeech WritingContinuous ImprovementSocial Media MarketingOutstanding Time Management SkillsInterview SkillsComputer ProficiencyMarketingProcess ImprovementPublic RelationsMulti TaskingResource DevelopmentApplications Development ManagementAutomotive ProductsCustomer Focused DesignProject ManagementPress Kit DevelopmentActingCustomer ServiceProficient Typing SkillsSocial Media

ABOUT MING-JOU CHEN

I specialize in the areas of strategic communications, project management and associate empowerment. I thrive in newly-created positions as they give me the freedom to uncover new opportunities. I don\'t accept,\"That\'s how we\'ve always done it,\" as an answer. I\'m always looking for gaps that need to be filled, different ways of doing the same things, and doing things entirely differently. I find ways to tell stories about the product to make them memorable. I am always open to new ideas, I am a believer of two heads (or more) are better than one, and I feel having fun at work leads to a more fulfilling day on the job, creating a path to a successful and rewarding career.Specialties: Communications, instructional design, speechwriting, strategic and creative thinking, story-telling, team-building, project management, app development project management, copywriting, continuous improvement, employee development and empowerment, public relations, automotive, customer service, on-camera talent, event planning.

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