Mine Dogan
Director Cx Customer Transformation Emea @Oracle
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WORK HISTORY
Director Cx Customer Transformation Emea @Oracle
London, GB
Developing CX and marketing transformation strategies for Oracle\'s Major Strategic Accounts.Drive thought leadership on Marketing Transformation and enable sales teams on account engagement.Drive pipeline and generate new customers and expansion opportunities.Drive Oracle CX Go to Market Strategy and sales campaigns.
EDUCATION
Université Paris-Sorbonne
Bachelor of Business Administration (BBA), International Marketing
ABOUT MINE DOGAN
C level Customer Experience and Marketing leader with a track record of success in defining a vision and leading large-scale digital and customer centric transformations across various categories in consumer goods, telco, FSI and consumer electronics. Passionate about building brands through creating memorable experiences and developing in depth relationships with customers using the power of data and personalisation. Leading digital and CX consumer and data transformations working cross functionally. Established highly performing new functions and teams from scratch enabling digital transformation. Expert in omnichannel customer experience design, CX mapping, program development and delivery through agile methodologies. Established consumer data models like NPS, VoC, NBA and led data driven decision making within the organisation, transforming the data function and capabilities, feeding consumer data into experience design and program development.
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