Mindy Shouse

About Mindy Shouse

PDI Technologies empowers convenience retailers with cutting-edge payment, loyalty, and CRM solutions, and as Vice President of Professional Services, I lead cross-functional teams to drive scalable, agile programs tailored to meet evolving market demands. By focusing on user-first strategies and seamless digital experiences, our team consistently delivers impactful solutions that align with both client goals and organizational objectives. With over 18 years of experience spanning marketing, consulting, and service delivery, I specialize in payment systems, CRM, and loyalty platforms. My leadership fosters collaboration and innovation, enabling the delivery of consumer and merchant-facing solutions that elevate efficiency and enhance client satisfaction. My ongoing mission is to build long-term partnerships through strategic, client-focused approaches while advancing PDI Technologies’ vision of empowering convenience retailers globally.

Experience

1. VP, Professional Services Payments, Loyalty, & Crm

   PDI Technologies

   Apr 2018 — Present · Dallas-Fort Worth, TX, US

   Oversaw a large professional services organization for strategic consulting, managed services, tech services, implementation, CRM, and Mobile App delivery.• Led cross-functional teams to drive successful project implementations and ensure client satisfaction.• Implemented innovative solutions that resulted in increased efficiency and revenue growth.

Education

• University of North Texas

  Bachelor of Arts, English

  1994 — 1999

Skills

• IT Strategy
• Scrum
• Project Management
• Team Leadership
• Customer Service
• Integration
• Vendor Management
• Sdlc
• Product Management
• Agile Methodologies
• Team Building
• Management
• Salesforce.com
• Business Analysis
• Crm
• Program Management
• Marketing
• Process Improvement
• Account Management
• User Experience
• Marketing Strategy
• Strategic Planning