Mindy Koch

Manager of Customer Success | Driving Impact with AI Agents That Work

Role
Manager of Customer Success - Proactive Ai Agent at NiCE
Location
Layton, UT, US
LinkedIn followers
500 followers

About Mindy Koch

I\'m a Manager of Customer Success with 16+ years experience leading teams managing SMB…

Experience

  1. Manager of Customer Success - Proactive Ai Agent

    NiCE

    Aug 2025 — Present · UT, US

Education

  • Brigham Young University–Hawaii

    Bachelor of Science - BS, Business with emphasis on Human Resources and Organizational Behavior

    2008 — 2010

Skills

  • Marketing
  • Mobile Marketing
  • Reputation Systems
  • Marketing Communications
  • Facebook
  • Digital Marketing
  • Digital Strategy
  • Direct Marketing
  • Strategy
  • E-Commerce
  • Reputation Marketing
  • Change Management
  • Brand Management
  • Marketing Strategy
  • Personal Branding
  • Brand Developement
  • Sem
  • Social Media
  • Online Marketing
  • Online Reputation Management
  • Blogging
  • Lead Generation
  • Wordpress
  • SEO
  • Smo
  • Online Advertising
  • Positioning
  • Ppc
  • Google Analytics
  • Brand Architecture
  • Google Adwords
  • Youtube
  • Brand Development
  • Public Speaking
  • Digital Media
  • Web Marketing
  • Social Networking
  • Email Marketing
  • Copywriting
  • Advertising

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Mindy Koch — Manager of Customer Success - Proactive Ai Agent at NiCE in Layton, UT, US | Unifers