Mindy Brannan
Manager of Client Success and Account Managers specializing in software and technology at a360inc
- Role
- Manager of Client Success and Account Managers at a360inc
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
Experience
Manager of Client Success and Account Managers
Feb 2018 — Present
Managed client accounts, providing virtualization, integration, and automation solutions for law firms.Managed software implementations, process improvements, integrations, and automations for law firms to continuously enhance efficiencies in the legal process.Implemented innovative integration technology products, such as automated E-Filing, Service of Process, Mailing Services, Publication, GSE Reporting, Title Services, Auction and Sales, to streamline processes and reduce costs.Managed a team of Account Managers and Consultants responsible for software administration and maintenance.Provided in-person and virtual training product training to staff and clients.Managed projects and implemented custom reporting.Proficient in SQL writing.
Education
Microsoft Certified Solutions Expert
Microsoft Certified Solutions Expert
University of North Carolina at Charlotte
Lean Six Sigma Greenbelt
2014
Trident Technical College
Associate of Science (A.S.), Business Administration, Management and Operations
2008 — 2011
Skills
- Microsoft Word
- Information Technology
- IT Management
- Vmware
- Litigation Support
- Customer Service
- Event Planning
- System Administration
- Analysis
- Process Improvement
- Disaster Recovery
- Active Directory
- Office 365
- Visio
- Vendor Management
- Strategic Planning
- Team Building
- Management
- E-Commerce
- Business Process Improvement
- Windows
- Project Management
- Contract Negotiation
- Sharepoint
- Microsoft Certified Systems Engineer
- Business Analysis
- Software Documentation
- Networking
- Social Media
- Banking
- Legal Assistance
- Cloud Computing
- Microsoft Certified Professional
- Leadership
- Microsoft Office
- Foreclosures
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